By creating an account, downloading, or using Dash, you agree to these terms. If you do not agree, please do not use the app.
Using Dash
Dash is a movement game for outdoor walks and runs. You are responsible for the information you provide, keeping your account secure, and using the service in accordance with applicable laws.
- Use an account that belongs to you and keep your sign-in details private.
- Provide accurate information when you create or manage your account.
- Do not use Dash where using a phone or recording location would be unsafe or prohibited.
- Do not use Dash to harass, threaten, or infringe the rights of another person.
The Dash experience
Dash records activity and location data to measure an outdoor session, check an eligible loop, and produce a territory result. GPS signals can be inaccurate or unavailable, and a session may not capture territory even when you complete a route.
Features, maps, challenges, rewards, and device support may change as Dash develops. We may release updates that are needed for security, compatibility, or the continued operation of the service.
Fair play
Dash works when activity is genuine. Do not spoof or manipulate GPS, submit activity recorded by someone else, tamper with the app or its network traffic, use bots or automated access, or interfere with another player's experience.
We may review activity signals and take action when we reasonably believe the service is being abused or a result is invalid. That action can include removing a result, limiting features, or suspending or closing an account.
Content and territory
You keep the rights you have in content you provide to Dash. To operate the service, you give Dash permission to host, process, and display that content as needed for the features you use. Your display name, username, avatar and game progress can appear on public profiles and rankings. The website map also shows profile names and captured territory. Do not put private contact details or other sensitive information in public profile fields.
Captured territory, badges, coins, and other in-app items are virtual game elements. They are not real property, do not represent a cash balance, and cannot be sold or transferred outside Dash unless we expressly say otherwise.
Dash's software, branding, design, and original content belong to Dash or its licensors. You may use the app for its intended personal purpose; do not copy, modify, distribute, reverse engineer, or commercially exploit it except where the law allows.
Community rules, reports and moderation
These rules apply to display names, usernames, avatars and any other content you provide. Only upload content you have the right to use. Do not post or use:
- Sexual or pornographic material, child sexual exploitation, graphic violence, or content encouraging violence or illegal activity.
- Hate speech, discriminatory abuse, threats, bullying, stalking, targeted harassment, or another person's private information without permission.
- Impersonation, deceptive account details, spam, or material that infringes another person's rights.
The following controls apply to the community-safety release of Dash. If your installed version does not show them, contact support@dashtofit.com for help.
Active profiles and community rules. Profiles are active by default; a new name, username, avatar or normal edit does not require routine moderator approval. In app versions with the community-safety flow, you accept the current terms and community rules before joining that flow and publishing identity changes. Older app versions keep their existing signup and profile-editing flow until the account enters the new flow. Check your status in Settings → Community. An edit does not remove an explicit moderator hold or suspension.
Report a profile. Open the runner's public profile from an in-app ranking or territory view. Under Community safety, select Report profile and choose Offensive name or impersonation, Offensive avatar, Harassment, or Other safety concern. Wait for the report confirmation; an error means you should retry. Reporting alone does not block the runner or automatically remove their content. For more context, unavailable controls, or a website-map concern, email support with the username and where you saw the issue. Do not send passwords, full activity routes or screenshots exposing sensitive information.
Block or unblock. On the same public profile, choose Block user and confirm. After a successful block, each account is hidden from the other's in-app public-profile, ranking and territory-map reads. Manage your blocks in Settings → Blocked users and choose Unblock user beside the account reference. If the other runner has also blocked you, removing your block does not remove theirs. Views already open on another device can take time to refresh.
Blocking changes in-app visibility; it does not delete accounts or territories, prevent gameplay or territory captures, or promise to stop every notification. The public website map has no personal block list, so names and territories may still appear there. Contact support about content visible on the website.
Moderation. Reports enter a private review queue without automatically hiding the reported account. Authorized reviewers can dismiss a report, explicitly place a profile on hold while investigating, suspend public participation, or restore it. They can remove an uploaded offending avatar after suspension. An in-app hold or suspension hides the profile and its territory from other runners on new reads; it does not itself delete the account or stop private account access. The public website excludes held or suspended profiles and their territory in the next successfully published snapshot, normally on its six-hour refresh schedule. A failed or delayed refresh can extend removal, and existing views can remain until refreshed. Uploaded-image links, cached copies and externally hosted images may remain accessible separately. Contact support if you believe a moderation action was mistaken. No fixed response deadline is promised.
Safety and location
Choose routes and activity levels that are appropriate for you. Pay attention to traffic, weather, terrain, other people, and local rules. Do not look at your phone while crossing roads or in any situation where it could put you or someone else at risk.
Dash is not medical advice, a safety service, or a promise that a route is safe. Location features depend on your device, permissions, connectivity, and surroundings. You can change location access in Android or iOS device settings, but turning it off may prevent recording or loop verification.
Changes and ending use
You can stop using Dash at any time. To delete your account and associated data, open Settings → Delete account in Dash, review the details, type DELETE and confirm. If you cannot sign in or need help, use the Delete account page. Uninstalling the app does not by itself submit a deletion request.
We may suspend or end access when needed to protect the service, other players, or our legal rights. We may also retire or materially change parts of Dash. Where appropriate, we will communicate important changes through the app, website, or the contact details associated with your account.
These terms may be updated as Dash changes. The “Last updated” date above identifies the current version. Continued use after an update means you accept the revised terms.
Contact us
Questions about these terms can be sent to support@dashtofit.com. For account access, privacy, or deletion requests, visit Dash support or the dedicated Privacy Policy and Delete account pages.