Deletion request
Email support with the account address.
Send your request from the email address connected to your Dash account. Include “Delete my Dash account” in the subject line and tell us the display name associated with the account, if you use one.
Email support ↗What happens next
- We acknowledge the request and may ask for a small amount of information to verify that it came from the account owner.
- We delete or de-identify the account information and associated activity data that we are allowed to remove.
- Some information may be retained when required by law, needed to resolve a security or payment issue, or preserved in a backup until that backup is rotated.
- We confirm what was completed and let you know if anything must remain temporarily or by legal requirement.
Deleting your account is different from uninstalling Dash. Removing the app from your phone does not send us a deletion request.
Before you send
- Do not include your password, payment details, or a screenshot containing sensitive information.
- If you can no longer access the account email, explain that in the message so support can tell you what verification is possible.
- Account deletion is permanent once completed. Your activity history and access to Dash will not be recoverable.
Need help first?
For login, location permission, route recording, or Google Play questions, visit Dash support. If you are reinstalling the app rather than leaving Dash, you can find the current Android release below.
Get Dash on Google Play